Privacy Policy

Introduction

This Privacy Policy outlines William Flaiz ("we", "our" or "the Company") practices with respect to information collected from users who access our website at williamflaiz.com ("Site"), download free content, purchase digital products, or otherwise share personal information with us (collectively: "Users").

Grounds for Data Collection

Processing of your personal information (meaning any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") is conducted on the following legal grounds:

• Performance of a Contract: Processing is necessary for the performance of our contractual obligations towards you, such as responding to inquiries submitted through the contact form, delivering free or purchased downloadable content, processing transactions, or delivering the information or services you request.
• Legitimate Interests: Processing is carried out to support our legitimate interests, such as improving our website's functionality and user experience through the use of Google Analytics, while ensuring that your rights and freedoms are not overridden.
• Compliance with Legal Obligations: Processing is necessary to comply with legal and financial regulatory obligations to which we are subject, including tax and financial reporting requirements related to digital product sales.

When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.

What Information We Collect

We collect two types of data and information from Users:

1. Non-Personal Information

This refers to un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site ("Non-personal Information"). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include:

• Aggregated Usage Information: Information about how you interact with the Site, such as pages viewed, clicks, time spent on specific pages, navigation patterns, and download activities.
• Technical Information: Information transmitted by your device, including your browser type, operating system, language preference, access time, and other similar details.
• Activity Information: Data related to your activity on the Site, such as browsing behavior, actions, downloads completed, and interactions with our content.

This information is collected to enhance the functionality of our Site and improve the user experience.

2. Personal Information

This refers to individually identifiable information that identifies an individual or may, with reasonable effort, identify an individual. Personal Information we collect may include:

• Device Information: Geolocation data, IP address, unique device identifiers (e.g., MAC address and UUID), and other technical details related to your activity on the Site.
• Contact Information: Information you provide when you fill out a contact form or download form, such as your full name, email address, company name, phone number, and any details you include in your message.
• Registration Information: If you register for any services, download free content, newsletters, or accounts on the Site, we may collect details such as your name, email address, company name, and any other relevant registration details.
• Purchase Information: When you purchase downloadable products, we collect information necessary to process your order, such as your name, email address, billing address, and transaction details.
• Payment Information: When you make purchases, payment processing information is collected, though full payment details (such as complete credit card numbers) are processed securely by our third-party payment processors and are not stored on our servers.
• Communication Information: Records of correspondence between you and us, including inquiries, messages sent via the Site's contact forms, and support requests related to purchases or downloads.
• Consent Data: Information related to your consent preferences for the use of cookies, data collection, marketing communications, or other site functionalities.

How do we receive information about you?

We receive your Personal Information from various sources:

• When you voluntarily provide us your personal details in order to register on our Site
• When you complete forms to download free content
• When you purchase downloadable products through our Site
• When you use or access our Site in connection with your use of our services
• From third party providers, services and public registers (for example, traffic analytics vendors and payment processors)

How We Use Your Information

We do not rent, sell, or share Users' information with third parties except as described in this Privacy Policy.

We may use the information for the following purposes:

• Communicating with You: Sending you notices about our services, providing technical information, responding to customer service inquiries, or addressing any issues you may encounter.
• Delivering Content and Products: Processing and fulfilling your requests for free downloadable content and purchased digital products.
• Order Processing: Managing transactions, processing payments, and maintaining order records for purchased products.
• Customer Support: Providing assistance and support related to your downloads or purchases.
• Updates and Notifications: Keeping you informed of our latest updates, services, and any changes to our Privacy Policy or terms of use.
• Site Improvement: Conducting statistical and analytical purposes to improve our Site's functionality, user experience, and content relevance.
• Personalization: Providing a customized display of the Site tailored to your preferences or past interactions.
• Marketing and Advertising: Promoting our websites and products, including serving you advertisements when you use our Site and measuring the effectiveness of our advertising campaigns.
• Retargeting: Reaching out to you with promotional offers or materials related to your interests based on your activity on the Site.
• Technical Diagnostics and Research: Performing diagnostics, monitoring performance, and conducting research to enhance our technology and services.

Information Sharing with Third Parties

In addition to the uses listed above, we may share Personal Information with our subsidiaries, affiliated companies, and trusted third-party providers, who may be located in various jurisdictions worldwide, for the following purposes:

• Site Hosting and Operation: Hosting and maintaining our Site to ensure smooth functionality and user experience.
• Service Delivery: Providing you with our services, including storing and processing information on our behalf.
• E-commerce and Payment Processing: Processing transactions, managing digital product delivery, and handling payment information through secure third-party payment processors.
• Download Management: Facilitating the delivery of free and purchased downloadable content.
• Marketing Support: Assisting in serving you with advertisements, evaluating the success of campaigns, and supporting remarketing efforts.
• Promotional Materials: Sending marketing offers and promotional materials related to our Site or services.
• Analytics and Research: Conducting research and technical diagnostics to improve the performance and security of our Site.

Legal and Regulatory Disclosure

We may disclose information if we have a good faith belief that such disclosure is necessary to:

• Comply with applicable laws, regulations, legal processes, or governmental requests.
• Enforce our policies and agreements, including investigating potential violations.
• Detect, prevent, or address illegal activities, fraud, or security issues.
• Establish or exercise our rights or defend against legal claims.
• Prevent harm to the rights, property, or safety of our organization, users, or any third party.
• Collaborate with law enforcement agencies or enforce intellectual property or other legal rights.

User Rights

You may request to:

• Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information.
• Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format.
• Request rectification of your personal information that is in our control.
• Request erasure of your personal information.
• Object to the processing of personal information by us.
• Request to restrict processing of your personal information by us.
• Lodge a complaint with a supervisory authority.

However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements.

If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Data Protection Officer ("DPO") using the details provided below:

William Flaiz phone: 971-207-0212 email: william@williamflaiz.com

Retention

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.

For purchase-related information, we may retain this data for a longer period to comply with tax and financial regulations, typically for a minimum of seven years after the transaction date.

Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations.

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services.

The Site uses the following types of cookies:

• a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;
• b. 'persistent cookies' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in;
• c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called "Google Analytics" to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google's ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Third party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to.

This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy.

How do we safeguard your information?

We take great care in implementing and maintaining the security of the Site and your information. We employ industry standard procedures and policies to ensure the safety of the information we collect and retain, and prevent unauthorized use of any such information. This includes implementing secure payment processing systems, data encryption, and regular security reviews. We require any third party to comply with similar security requirements, in accordance with this Privacy Policy. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.

Transfer of data outside the EEA

Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

Advertisement

We may use third-party advertising technology to serve advertisements when you access the Site. This technology utilizes your information regarding your use of the Services to provide advertisements that may be relevant to you. For example, third-party cookies may be placed on your web browser to gather data about your activity and preferences for delivering targeted ads.

Opt-Out Options for Personalized Advertisements

You have options to opt-out of many third-party ad networks and personalized advertisements:

• Network Advertising Initiative (NAI): You can learn more about data collection practices by NAI members and opt-out of targeted advertising through their website at http://optout.networkadvertising.org.
• Digital Advertising Alliance (DAA): Similarly, you can learn more about personalized advertising and exercise your choices by visiting the DAA's website at http://optout.aboutads.info.
• Browser Settings: Many web browsers allow you to manage cookies and tracking preferences. Adjust your browser settings to limit or disable third-party cookies.

Please note that opting out of personalized advertisements does not mean you will no longer see ads; instead, the ads you see may be less relevant to your interests.

Marketing

We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.

When you download free content or make a purchase on our Site, we may add your email to our marketing list to send you relevant updates, product information, and promotional offers. We will always provide clear options to opt-out or unsubscribe from these communications.

Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists.

Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements, transaction confirmations, download links, or administrative notices.

Corporate transaction

We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

Minors

We understand the importance of protecting children's privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at william@williamflaiz.com.

Updates or amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to contact us

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at william@williamflaiz.com.